Join us at Seed
At We Are Seed Digital, we’re not just building digital experiences. We’re growing something special. As a team of thinkers, makers, and innovators, we’re proud to partner with global brands to bring bold ideas to life. Whether it’s launching a cutting-edge campaign, building beautiful, functional platforms, or crafting strategy that makes an impact, we do it all, and we do it together.
What It’s Like to Work Here
Culture is everything to us. We believe people do their best work when they feel valued, supported, and inspired. That’s exactly the environment we’ve built. Expect a collaborative, ego-free team, a culture that celebrates creativity, and a space where your ideas are heard and encouraged.
We're all about:
- We trust our team to work when and how they work best
- We invest in our people with training, mentorship, and real opportunities to level up
- We work hard and deliver high-quality results, but we also know when it’s time to switch off and recharge
- Whether it's a project launch, personal milestone, or just making it through a wild week, we shout it out and raise a glass
Why Join Us?
We're ambitious. We’re growing fast. And we’re setting the bar higher every day. Our goal is to be the best digital agency out there, not just in the work we deliver, but in the way we show up for our clients and for each other.
You’ll get the chance to:
- world-class projects with leading global brands
- tight-knit, talented team where collaboration is the foundation of everything we do
Sound like your kind of place?
We’re always on the lookout for fresh talent. Whether you’re a designer, developer, strategist, or something else entirely, if you bring passion and a great attitude, we want to hear from you.
Client Onboarding & Account Manager
Client Onboarding & Account Manager
Salary: £28,000 – £34,000 (based on experience)
Location: Hybrid – Romsley B62 0LG
We’re Boxcey & Seed — two fast-growing businesses working with exciting global brands and ambitious challengers. We’re scaling quickly and now need a Client Onboarding & Account Manager to join our team and play a key role in welcoming new clients, managing ongoing relationships, and keeping Shopify operations running smoothly.
This is a hands-on role working closely with the founders to deliver an exceptional client experience from start to finish. You’ll be the calm, organised, and friendly link between clients, suppliers, and our internal team — ensuring every product, order, and artwork flows correctly through the process.
What you’ll be doing
Client Onboarding & Account Management
- Act as the main point of contact for clients via WhatsApp and email, providing fast, reliable communication.
- Guide new clients through onboarding and setup — from product creation to artwork approval and launch.
- Manage day-to-day client relationships, keeping projects on track and clients informed.
- Coordinate between clients, designers, and technical partners to ensure everything runs smoothly.
- Keep shared Google Sheets and Drives organised and up to date.
- Handle ad-hoc client requests quickly and professionally.
Shopify Operations & Product Management
- Create, update, and upload products in Shopify, including images, descriptions, and pricing.
- Troubleshoot issues such as broken product listings or faulty product reports.
- Manage product artworks and ensure correct file handling through to approval.
- Raise and manage manual and wholesale orders when needed.
- Collect, track, and report stock movements or deliveries.
- Compile and update product and sales reports for internal tracking and invoicing.
Continuous Improvement
- Identify process bottlenecks and suggest improvements to make operations more efficient.
- Maintain structure and consistency across Google Sheets, artwork folders, and client workspaces.
- Support product setup, launches, and new season updates across multiple brands.
About you
- Calm, organised, and brilliant with people.
- Detail-focused and proactive, with excellent follow-through.
- Confident managing multiple projects and clients at once.
- Experienced with Shopify and basic product management workflows.
- Familiar with Google Workspace, shared drives, and spreadsheets.
- Comfortable managing artwork approvals, product setup, and client communications.
- Experienced in account management, client success, or operations (2–4 years ideal).
What we offer
- A competitive salary of £28,000 – £34,000, depending on experience.
- A front-row seat in a high-growth business, working directly with the founders.
- A varied and fast-paced role where no two days are the same.
- A supportive, friendly culture where your organisation and initiative make a real impact.
- Hybrid working, with flexibility to manage your day and your clients.
How to apply
Send your CV and a short cover note explaining why this role excites you to hello@weareseeddigital.com